Frequently Asked Questions
Why see a Physiotherapist?
Physiotherapists are experts in human movement and specialise in diagnosis and treatment of musculoskeletal pain and dysfunction. After a thorough assessment to determine the cause of your complaints, our physios will utilise a range of techniques, including mobilisation, manipulation, massage, stretching and rehabilitative exercise to reduce your pain, increase your range of motion and accelerate the healing process.
Our aim at MOSC is to treat the cause of your pain, not just mask the symptoms. We focus on improving your function, allowing you to achieve your goals in work, sport and everyday life.
Our physiotherapists are highly trained and are continually advancing their skills through post-graduate development courses. They will combine a knowledge of decades of physiotherapy research with years of clinical experience to provide you with the highest level of care available.
What is the difference between Osteopathy, Physiotherapy and Chiropractic treatment ?
This is a difficult question to answer, and while there are a lot of similarities between these three professions, the differences in treatment lie in the different scientific philosopies of the three professions.
Chiropractic treatment aims to harness the body's own healing ability through removing restrictions in the nervous system. Because of this, chiropractic treatment will be very focussed on the spine and central nervous system.
Osteopathic treatment will aim to relieve pain and dysfunction in the body through hands on techniques such as soft tissue mobilisation and massage and joint manipulation. Treatment from an osteopath may involve more hands on treatment
Physiotherapy treatment will aim to relieve your symptoms and also treat the source of the problem. This means that treatment will always involve some level of hands on therapy to relieve symptoms and this will be combined with rahabilitative exercise to strengthen weak muscles and correct abbhorrent movement patterns.
Do I need a referral to see a Physiotherapist?
No. Physiotherapists are considered primary healthcare providers so you are able to book directly with us without a referral. However, please inform us of your Doctor's details if you want to keep them informed of your treatment and progress.
What can Physiotherapy treat?
Physiotherapy can be used to treat any condition of movement. This includes conditions such as muscle tears, joint pain, ligament injuries, tendinopathy as well as many others.
Who can Physiotherapists treat?
Physiotherapists can treat anyone of any age. Contact Us to find out if physiotherapy may be helpful for your condition
What training does a Physiotherapist go through?
To gain registration, physiotherapists must undergo a minimum of four years university study, though it's often much more than that. University training involves a combination of theoretical research and practical experience in both acute hospital and rehabilitation settings. Physiotherapists must also complete further study every year to maintain their registration, this ensures that your therapist is up to date with the current best avaiable treatments.
Can I claim my physiotherapy treatment on private health insurance ?
Yes, physiotherapy is covered under extras cover for most health funds. You need to bring your health fund card with you to the consult as we use the HICAPS system to arrange direct funds transfer of your rebate - you then only need to cover the gap.
Can I claim my Physiotherapy treatment on Medicare?
Normally not. If you have been diagnosed with a chronic disease, your GP may provide you with an Enhanced Primary Care package (EPC) this will entitle you to claim up to 5 physiotherapy treatment sessions on medicare. Please note that a gap fee is applicable to EPC consultations
Do Physiotherapist treat Work injuries?
Yes. At MOSC we pride ourselves on helping injured workers return to work as quickly and safely as possible
Is Physiotherapy treatment claimable under Workcover, TAC or Veterans Affairs?
Yes. It is important that you have a referral from your Doctor if you have a 3rd party claim through an insurance company for Workcover, TAC or Veteran's Affairs. Also, you will need to provide a claim number, insurance company name and contact details for your case manager so we are able to bill directly to the insurance company and ensure your rehab is a simple and straightforward process for you.
Should I bring X rays to my appointment?
It is best to bring any relevant images or results that you have to your appointment as these may affect the treatment options
Is Physiotherapy treatment safe during pregnancy ?
Yes, physiotherapy is safe during pregnancy and may be very helpful for common pregnancy related conditions such as pelvic pain.
Is Physiotherapy treatment safe for children?
Yes. Physiotherapy treatment is helpful for a range of conditions that specifically affect children. Contact Us to discuss whether physiotherapy may help your child
What will happen during my first appointment?
During you first appointment, your physiotherapist will conduct a thorough interview to determine the cause and aggravating factors of your condition. Following this, they will physically examine you to confirm a diagnosis and determine any biomechanical factors that contributed to the development of your condition.
Treatment will then consist of manual physiotherapy techniques, advice on activity modification, a rehabilitative exercise program and, if necessary, prescription of orthotics, a brace, or referral to another health professional.
How long is my appointment?
Your initial appointment will be 45 minutes long to ensure we are able to fully assess your condition and begin a treatment program. Your follow up appointments will be 30 minutes.
How many appointments will I need?
In your initial assessment, your therapist will give you a "Recommended Action Plan" which will outline your treatment program and how many sessions we estimate to get you back to full health. Your progress will be regualry checked throughout this period to ensure excellent progress is being made at all times.
How do I pay for my treatment session?
Insurance claims are billed directly to the insurer provided all necessary claim numbers and information is provided to us. Private patients need to settle their accounts at the end of each treatment session through either cash, cheque or EFTPOS.
What do I need to bring to my first session?
It is best to bring any X rays and scan results that you may already have had takend to give your Physiotherapy as much information as possible. You should also wear appropriate clothing to allow the Physiotherapist to access the injured body area for assessment and treatment.
What is Dry needling?
Dry needling is a technique which uses fine filament acupncture needles to relieve pain and dysfunction caused by myofascial trigger points (commonly called muscle knots).
Does dry needling hurt?
Dry needling to relieve pain from a trigger point is usually significantly less painful than using massage to release the same area.
When would I need dry needling?
Dry needling can be used to treat any condition which involves painful or tight muscles. Ask your therapist whether dry needling might help your condition.
What is the difference between Needling and Accunpuncture?
Acupuncture is a traditional form of medicine which uses fine filament needles to alter the flow of energy through the body. Acupuncture is used to treat general health conditions as well as muscular pain, and may aim to treat areas of the body which are distant from the placement of the needle.
Dry needling is a western medicine technique based on decades of scientific research. Dry needling aims to create a local response of muscle relaxation and pain relief at the site of needle placement
Do you prescribe orthotics/ custom made insoles?
Yes. Our clinic use state of the art computerized scanning technology called "Gaitscan" to assess foot function and order individual custom made orthotics - excellent for relieving problems like Achilles tendon injuries, plantar fasciitis, shin pain, knee injuries and lower back trouble.
What should I wear to my appointment?
To ensure the best outcome, it is important that your therapist is able to visually and physically access the part of your body that is to be assessed and treated. This may mean you will need to wear/bring shorts or a singlet to your appointment.
Is there parking nearby?
There is a limited amount of car parking available at the rear of the building. Alternatively, there is all day parking available on Moreland Road and the surrounding streets.
We do not warrant or represent that the information in this site is free from errors or omissions or is suitable for your intended use. We recommend that you seek individual advice before acting on any information in this site. We have made every effort to ensure that the information on our website is correct at the time of publication but recommend that you exercise your own skill and care with respect to its use. If you wish to purchase our services, please do not rely solely on the information in this website.