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FAQ

Here are the answers to the questions we get asked most often.

Why see a Physiotherapist?

Physiotherapists are experts in human movement and specialise in diagnosis and treatment of musculoskeletal pain and dysfunction. After a thorough assessment to determine the cause of your complaints, our physios will utilise a range of techniques, including mobilisation, manipulation, massage, stretching and rehabilitative exercise to reduce your pain, increase your range of motion and accelerate the healing process.

Our aim at MOSC is to treat the cause of your pain, not just mask the symptoms. We focus on improving your function, allowing you to achieve your goals in work, sport and everyday life.

Our physiotherapists are highly trained and are continually advancing their skills through post-graduate development courses. They will combine a knowledge of decades of physiotherapy research with years of clinical experience to provide you with the highest level of care available.

What is the difference between Osteopathy, Physiotherapy and Chiropractic treatment ?

This is a difficult question to answer, and while there are a lot of similarities between these three professions, the differences in treatment lie in the different scientific philosopies of the three professions.

Chiropractic treatment aims to harness the body’s own healing ability through removing restrictions in the nervous system. Because of this, chiropractic treatment will be very focussed on the spine and central nervous system.

Osteopathic treatment will aim to relieve pain and dysfunction in the body through hands on techniques such as soft tissue mobilisation and massage and joint manipulation. Treatment from an osteopath may involve more hands on treatment

Physiotherapy treatment will aim to relieve your symptoms and also treat the source of the problem. This means that treatment will always involve some level of hands on therapy to relieve symptoms and this will be combined with rahabilitative exercise to strengthen weak muscles and correct abbhorrent movement patterns.

Do I need a referral to see a Physiotherapist?

No. Physiotherapists are considered primary healthcare providers so you are able to book directly with us without a referral. However, please inform us of your Doctor’s details if you want to keep them informed of your treatment and progress.

What can Physiotherapy treat?

Physiotherapy can be used to treat any condition of movement. This includes conditions such as muscle tears, joint pain, ligament injuries, tendinopathy as well as many others.

Who can Physiotherapists treat?

Physiotherapists can treat anyone of any age. Contact Us to find out if physiotherapy may be helpful for your condition

What training does a Physiotherapist go through?

To gain registration, physiotherapists must undergo a minimum of four years university study, though it’s often much more than that. University training involves a combination of theoretical research and practical experience in both acute hospital and rehabilitation settings. Physiotherapists must also complete further study every year to maintain their registration, this ensures that your therapist is up to date with the current best avaiable treatments.

Can I claim my physiotherapy treatment on private health insurance ?

Yes, physiotherapy is covered under extras cover with most health funds. Please bring your health fund card to your appointment so we can process your rebate on the spot through HICAPS. You’ll then only need to pay the gap.

Can I claim my Physiotherapy treatment on Medicare?

If you have a chronic condition, your GP may place you on Enhanced Primary Care (EPC) plan. This allows you to claim up to 5 physiotherapy treatment sessions per calendar year under Medicare. Please note: that there is a gap fee with all EPC’s.

Work injuries Workcover, TAC or Veterans Affairs

Yes- our physiotherapists treat work-related injuries, and we accept Workcover, TAC and Veterans’ Affairs claims. You’ll need a referral from your doctor and your claim details prior to treatment. Our goal is to help you return to work safely and as quickly as possible.

Should I bring X rays to my appointment?

Yes. Please bring any relevant scans, images, or test results to your appointment, as these can help guide your physiotherapist’s assessment and treatment plan.

Is Physiotherapy treatment safe during pregnancy ?

Yes, physiotherapy is safe during pregnancy and can be very helpful in managing common pregnancy-related conditions such as pelvic pain.

What will happen during my first appointment?

At your first appointment, your physiotherapist will complete a thorough interview to understand the cause and contributing factors of your condition. They will then perform a physical examination to confirm a diagnosis and identify any biomechanical issues involved.

Your treatment may include hands-on physiotherapy, advice on modifying activities, a personalised exercise program.

How long is my appointment?

Your initial appointment will be 45 minutes long to ensure we are able to fully assess your condition and begin a treatment program. Your follow up appointments will be 30 minutes.

How many appointments will I need?

In your initial assessment, your therapist will give you a “Recommended Action Plan” which will outline your treatment program and how many sessions we estimate to get you back to full health. Your progress will be regualry checked throughout this period to ensure excellent progress is being made at all times.

How do I pay for my treatment session?

Insurance claims are billed directly to the insurer provided all necessary claim numbers and information is provided to us. Private patients need to settle their accounts at the end of each treatment session through either cash, cheque or EFTPOS.

What do I need to bring to my first session?

It is best to bring any X rays and scan results that you may already have had takend to give your Physiotherapy as much information as possible. You should also wear appropriate clothing to allow the Physiotherapist to access the injured body area for assessment and treatment.

Do you prescribe orthotics/ custom made insoles?

Yes. Our clinic use state of the art computerized scanning technology called “Gaitscan” to assess foot function and order individual custom made orthotics – excellent for relieving problems like Achilles tendon injuries, plantar fasciitis, shin pain, knee injuries and lower back trouble.

What should I wear to my appointment?

To ensure the best outcome, it is important that your therapist is able to visually and physically access the part of your body that is to be assessed and treated. This may mean you will need to wear/bring shorts or a singlet to your appointment.

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